Contact
Contact Thriving International
We're a small team based in Cape Town. If you have a question about an order, a product, or an ingredient, please get in touch — we'd rather hear from you than have you guess.
Get in touch
- Email: info@thriving.international
- Telephone / WhatsApp: +27 63 307 2705
- Postal address: PO Box 22202, Fish Hoek, Western Cape, 7975, South Africa
Support hours: Monday to Friday, 09:00–17:00 SAST. Enquiries received outside these hours are answered the next business day. We aim to respond to all enquiries within one to two business days.
Order enquiries
Please include your order number in any message about an existing order — it lets us help you far faster.
For returns, please read our Refund & Returns Policy first and email us for a Return Authorisation before sending anything back. Items returned without authorisation cannot be accepted. Our returns address is supplied in your Return Authorisation email — please do not send items to the postal address above.
Business details
- Registered name: Thriving Global Wellness (Pty) Ltd
- Trading as: Thriving International
- Company registration number: 2026/505141/07
- Country of registration: Republic of South Africa
- Postal address: PO Box 22202, Fish Hoek, Western Cape, 7975
Our registered office address is recorded with the Companies and Intellectual Property Commission (CIPC) and can be verified against registration number 2026/505141/07 at www.cipc.co.za.
A note on health questions
We're happy to answer questions about our ingredients, sourcing and how our products are made. We can't give medical advice or advise on interactions with medication — please speak to a qualified healthcare professional for that.